Welcome to AMA AUTO. By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Introduction
These Terms and Conditions govern the use of services provided by AMA AUTO, including vehicle repair, maintenance, diagnostics, inspections, pickup and delivery services, and all related automotive solutions offered through our workshops and website.
By using our website or booking any service with AMA AUTO, you agree to these terms.
2. Company Information
AMA AUTO provides automotive repair and maintenance services in Dubai and Sharjah, United Arab Emirates.
3. Services
We offer a wide range of automotive services including but not limited to:
- Vehicle diagnostics
- Engine repair and maintenance
- Oil and filter changes
- Brake and suspension repair
- AC repair and servicing
- Electrical diagnostics
- Computer scanning and coding
- Pickup and delivery services
- Vehicle inspection reports
All services are subject to availability and workshop inspection.
4. Estimates and Pricing
Service quotations and estimates provided by AMA AUTO are based on initial inspections and may change if additional issues are discovered during repair.
Customers will be informed before any additional repair work is carried out.
Prices listed on the website or shared through communication channels are subject to change without prior notice.
5. Spare Parts
AMA AUTO may use genuine, OEM, or high-quality aftermarket parts depending on customer preference, availability, and vehicle requirements.
Warranty terms may vary depending on the type of parts used.
6. Vehicle Collection and Delivery
Customers using pickup and delivery services must ensure the vehicle is accessible and that all personal belongings are removed from the vehicle.
AMA AUTO is not responsible for loss or damage to personal items left inside the vehicle.
7. Warranty
Warranty coverage applies only to specific repairs and parts as communicated during the service process.
The warranty does not cover:
- Normal wear and tear
- Accidental damage
- Misuse or neglect
- Repairs performed by third parties after AMA AUTO service
- Electrical or mechanical issues unrelated to the original repair
Warranty claims must be supported with the original invoice.
8. Customer Responsibilities
Customers agree to:
- Provide accurate vehicle and contact information
- Approve repairs before work begins
- Make timely payments upon completion of services
- Collect vehicles within a reasonable timeframe after notification
9. Payments
Payment must be completed before vehicle release unless otherwise agreed in writing.
AMA AUTO reserves the right to withhold vehicle delivery until outstanding balances are cleared.
We may accept cash, bank transfer, card payments, or approved digital payment methods.
10. Cancellation and Appointment Policy
Appointments may be rescheduled or canceled with prior notice.
AMA AUTO reserves the right to cancel or refuse service in cases including:
- Unavailable parts
- Safety concerns
- Customer misconduct
- Incomplete vehicle information
11. Limitation of Liability
AMA AUTO shall not be liable for:
- Indirect or consequential damages
- Delays caused by parts suppliers or external factors
- Mechanical failures unrelated to serviced components
- Loss of business or personal inconvenience
Our liability is limited to the value of the service invoice provided.
12. Website Usage
All content on this website including text, images, logos, graphics, and service descriptions are the property of AMA AUTO and may not be copied or reproduced without written permission.
Users agree not to misuse the website or attempt unauthorized access to systems or data.
13. Privacy
Customer information collected through the website or workshop is handled according to our Privacy Policy and used only for service, communication, and operational purposes.
14. Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates.
Any disputes arising from the use of our services shall be subject to the jurisdiction of UAE courts.
15. Changes to Terms
AMA AUTO reserves the right to modify or update these Terms and Conditions at any time without prior notice.
Updated terms will be posted on this page with immediate effect.
16. Contact Information
For any questions regarding these Terms and Conditions, please contact AMA AUTO through our official website or workshop contact numbers.
Thank you for choosing AMA AUTO.